Please ensure that "Airplane mode" is off and that the Wi-Fi switch is turned on in the iPad settings. Follow these problem-solving techniques to resolve your Wi-Fi connectivity issue.
Before you begin, please ensure you have a stable internet connection on other devices connected to your Wi-Fi network. If other devices are experiencing connectivity issues, please skip to Technique 3.
Technique 1 - Reboot your iPad
- Turn your iPad off by holding the Sleep/Wake button for at least 5 seconds, until the shutdown screen is displayed
- Slide to Turn off your iPad
- Wait 30 seconds
- Turn your iPad back on by pressing the Sleep/Wake button for 2 seconds
Technique 2 - Forget your Network
- Go to Settings → Wi-Fi.
- Tap the circled "i" right next to your home Wi-Fi name.
- Choose "Forget This Network".
- Go to Settings → Safari.
- Tap on "Clear History and Data".
- Connect to your home Wi-Fi as your first time connecting to it.
- Try to use Safari App visiting mcquaid.org
- If the McQuaid website shows up, your Wi-Fi is working!
Technique 3 - Reboot your router
- Unplug your Wi-Fi router and your media converter/ modem
- Wait 10 seconds
- Plugin your media converter, then plug in your router
- Wait for the globe light to come on (if your router has one)
- Make sure your iPad can see the Wi-Fi name and join the network
- Check the internet connection with a known good device connected to the same Wi-Fi, if you're not able to access the internet with the known good device, please contact you Internet Service Provider.
- If you can browse the internet with a good know device but not with your iPad, then you have to bring your iPad to the Technology Office to have it inspected by a specialist to determine the problem and offer a solution.